Last updated: 2026-06-01
Data we collect
We collect the data needed to provide and track shipping services, most notably:
- The full name of the sender and recipient
- The phone number for contact and sending shipment updates
- The ID number when needed for crossing procedures
- The address to determine pickup and delivery points
How we use it
We use your data to create, carry out, and track shipments, to contact you about the status of your parcel, to improve service quality, and to comply with the regulatory requirements of the crossing points.
Sharing it
We do not share your data with any third party except to the extent necessary to complete the shipment (such as transport partners and crossing authorities), or where there is a legal obligation requiring it. We do not sell your data to any party for marketing purposes.
Retention
We retain your data for as long as needed to provide the service and to meet accounting and legal obligations, after which it is deleted or anonymized in accordance with the approved policies.
User rights
You have the right to access your data and to request its correction or updating, and you may request the deletion of your data within the limits permitted by the regulations and existing obligations.
Contact
To exercise your rights or for any inquiry about your privacy, you can contact us through the Contact Us page or the help center within the platform.